Menu

Benefits of Employment

Going above and beyond the job.

Why Snaac

Company Culture

Ideals that impact the World.

Learn More

Career Opportunities

Review current positions and join the SNAAC team.

Current Positions

Join the SNAAC Family

SNAAC is a company, a community, and a family you can be proud to be part of because we make a difference to each other and the world. Joining SNAAC means you are a top performer in your field. Whether you have experience in servicing accounts, customer service, sales or professional/management – SNAAC is a company where you can shine and influence the outcome.

We place strong emphasis on growth, innovation, and continuous learning. Associates who do well are those who aspire to constant and measurable improvement daily. Working at SNAAC will be an experience that challenges, motivates, and empowers you to be the very best at what you do.

Whether you are seeking an internship/co-op, just starting your career, mid-career looking to move to the next level, and/or returning home from serving in the military; SNAAC is dedicated to helping you find the right career. With a consistent 25% + promotion rate, SNAAC provides you the platform to take your skills and experience further.

Let us help you consider career options and find an opportunity to match your skills.





Don't see the job you are looking for? You can submit a resume for future consideration by clicking here.

No current positions match.

  • Asset Recovery Representative

    Summary

    view full description
    Apply Now

    Summary
    The Asset Recovery Representative is a collections / servicing position responsible for assisting in the remedy of past due auto accounts through activities including but not limited to making contact with customers notifying them of their account status, securing the past due amount and/or developing payment arrangements to cure the delinquency and/or generate leads on the location of the vehicle through skip tracing and other research skills to aid in the repossession of SNAAC collateral.
     
    Measures of Success:
    Successfully Meeting/Exceeding in the following:


    All department goals communicated, including:


    Resolution Percentage (Payment/Repossession)


    Payment / Resolution Percentage


    Roll Rate Percentage (Pre-Charge Off)Call Compliance Monitoring Scores


    Adherence to all Company and Department Policies/Procedures


    SNAAC Core Values

    Role and Responsibilities


    Effectively negotiates with customers with the intent of bringing delinquent accounts up to date, or arranging securitization of assets.


    Effectively coordinates asset recovery with repossession agents and other vendors involved in process.


    Performs successful skip tracing techniques in order to locate customers on existing and newly assigned accounts; balances appropriately time spent on existing accounts while continuously pursuing newly assigned accounts.


    Safeguards company risk by knowing and implements consistently all Fair Debt Collections Practices, industry regulations/ laws and SNAAC policies.


    Remains knowledgeable of state laws regarding legal action against consumers, and complies with said laws at all times. 


    Uses all resources to keep up on department information, check resources, and locate customers effectively and efficiently while maintaining department goals.


    Thorough knowledge of the Fair Debt Collection Practices Act and SNAAC policies & Procedures


    Performs other duties as assigned by Team Lead or management.

    Required Skills
     

    Education and Experience Requirements


    Must possess excellent customer service skills and the ability to effectively communicate and develop solution based resolutions


    Internet, various on-line services, and other advanced Skip Tracing tools and products.


    Clear display of a high degree of creative thinking and problem resolution.


    Able to perform a high volume of documentation, with minimum errors and thorough details.


    Must possess excellent follow-up skills, and telephonic investigative processes and skills.


    Strong ability to analyze account status and process or forward information to the appropriate manager or department.


    Must have demonstrated professional approach to issue and problem solving, including demonstrating ability to use discretion when discussing issues with appropriate parties.


    Demonstrated ability and aptitude to be a positive role model and mentor for team members


    Ability to work a flexible work schedule when needed


    High School Diploma


    2+ years of successful performance in a collections related position

    Apply for this Job
  • Collections Representative

    view full description
    Apply Now


    SNAAC, is a specialty auto finance company that has been in business for over 30 years. We specialize in buying and servicing auto loans for Military Personnel. SNAAC handles every step from purchasing the contract to resolving the account. We have long lasting relationships with both car dealerships and customers across the country. We have fun, celebrate achievements and work collaboratively. SNAAC is Conveniently located in Mason, OH close to Kings Island and only 25 minutes from downtown Cincinnati!
     
    Experienced Collector? We pay for experience!

    Base pay of $14/hour plus bonus structure. Experienced Collectors with proven performance: negotiable.

    If hired you may work in any of the following departments:


    Collections - Early or Late Stage


    Asset Recovery


    Recovery

    Standard Schedule:


    Mon-Thurs: 11am - 8pm and Fri 10am - 7pm (NO WEEKENDS)

    SNAAC professional Collectors will:


    Communicate with delinquent auto loan military borrowers by telephone & Email (inbound and outbound) to ensure full repayment or arrange acceptable payment arrangements and provide excellent customer service.


    Assist borrowers by using your negotiation skills to persuade delinquent customers to become current while being professional and tactful.


    Problem solve and perform due diligence functions to ensure compliance with all Federal Regulations while always adhering to the Fair Debt Collection Practices Act as well as all bankruptcy and collection laws, both state and federal.                                                                                                                                                                                                

    SNAAC Collectors ENJOY:


    Career/ Leadership Development (We groom our employees for a lasting SNAAC career)


    Monthly contests with prizes awarded


    Employee Recognition and Appreciation Events- End of Month Celebration

    Additional Benefits INCLUDE:


    Paid Time Off


    Business Casual Dress code- wear your jeans and sneakers every day!


    401k with company match!


    Health, Dental, Vision Coverage within 30 days of starting


    Employee Wellbeing Programs: Cash incentives for participation in activities


    6 Paid Holidays + 1 Floating Holiday


    Tuition Reimbursement


    Volunteer monthly to help your community

    Paid Training – 2 Weeks, Mon-Fri 8am-5pm. Attendance is mandatory.
    Standard Schedule:

    Mon-Thurs: 11am - 8pm and Fri 10am - 7pm (NO WEEKENDS)
    ***Subject to change based on business need***
     
    : _customer service, collections, customer care, outbound, inbound, client services, CSR_
    #EmployingVeterans      #Collection    #TopWorkPlace    #SNAAC     #CallCenter

    Apply for this Job
  • Dealer Development Representative- San Antonio, TX

    SUMMARY: Remote - Dealer Development Representative (DDR) duties include prospecting, developing, and servicing accounts. A DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. A DDR must be willing to travel to the SNAAC home office located in Cincinnati, OH for quarterly week long sales and training meetings.

    view full description
    Apply Now


    Dealer Development Representative-San Antonio, TX

    SUMMARY: Remote - Dealer Development Representative (DDR) duties include prospecting, developing, and servicing accounts. A DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. A DDR must be willing to travel to the SNAAC home office located in Cincinnati, OH for quarterly week long sales and training meetings.
     This position great for: 

    Living in San Antonio, TX Market
    Someone with F&I Experience and Ancillary Product Sales 
    Someone desiring to manage their own schedule similar to pharmaceutical sales. 
    Self-Motivated with a drive and desire for results! 
    Market is prime for the right candidate. 
    Military experience and / or knowledge helpful. 
     
    POSITION REQUIREMENTS:
     
    •Strong interpersonal written and verbal communication skills 
    •Ability to travel outside the area 15% of work time 
    •Ability to produce succinct and informative weekly market reports 
    •Ability to effectively use Contact Resource Management software 
    •Self-motivated with a demonstrated high level of field based activity 
    •A demonstrated history of accomplishment while work independently with minimal supervision 
     
    EDUCATION / EXPERIENCE REQUIREMENTS: 
     
    •Associate or Bachelor Degree preferred 
    •2 + years experience in outside sales / customer development 
    •Prior experience in one or more of the following industries is a plus: Auto Finance, Bank Branch Management, Business to Business Sales, Payroll Industry or Vehicle Service Contract Sales 
     
    BENEFITS: This position will offer an outstanding base salary and monthly bonus opportunity compensation package including benefits. The benefit package includes: Vehicle Allowance, Medical, Dental, Life Insurance, Paid Time Off, 401k Plan (50% match on a 1-5% contribution match & 25% match on 6-10% contribution).
     

    ABOUT SNAAC:
    Since 1986 Security National Automotive Acceptance Company, LLC (SNAAC) has provided outstanding and innovative finance products to auto dealerships servicing military personnel across the United States. With over 28 years of service to auto dealerships, SNAAC provides thousands of dealers an opportunity to grow their business while offering their customers an opportunity to finance quality vehicles and establish their credit.
     
                SNAAC offers a number of excellent benefits for our associates including but not limited to comprehensive health care, an employee referral program, career growth opportunities, business casual dress in a professional environment, and much more! We are excited to offer you a great opportunity to work for a fun, exciting and growing company.

    Apply for this Job
  • Digital Marketing / Communication Specialist

    Summary Reporting to the Vice President (VP) of Sales & Marketing, the Digital Marketing Specialist is a key role responsible for the development and successful execution of all internal and external communications for SNAAC. This person will be responsible for creating and following the strategic marketing plan including developing the content and various communication channels that uphold the SNAAC brand.  This position works closely with executive leadership across the organization and externally as an expert to develop strong company branding, product lines and marketing programs that serve our customer needs and drive market share.  The Digital Marketing Specialist will be creating, writing, developing, and implementing strategic marketing initiatives that can make an immediate, far-reaching and visible impact to the company’s financial success.

    view full description
    Apply Now





    Summary Reporting to the Vice President (VP) of Sales & Marketing, the Digital Marketing Specialist is a key role responsible for the development and successful execution of all internal and external communications for SNAAC. This person will be responsible for creating and following the strategic marketing plan including developing the content and various communication channels that uphold the SNAAC brand.  This position works closely with executive leadership across the organization and externally as an expert to develop strong company branding, product lines and marketing programs that serve our customer needs and drive market share.  The Digital Marketing Specialist will be creating, writing, developing, and implementing strategic marketing initiatives that can make an immediate, far-reaching and visible impact to the company’s financial success.
     
    Role and Responsibilities

    Define and implement an overall communications plan for the business, including industry association participation, print, and electronic advertising, company website content, social media (Facebook, LinkedIn, Twitter, etc.).
    Define and implement new or existing marketing needs and effectively utilize and optimize all marketing channels including internet, social media, email marketing, digital/print advertising, events, etc.
    Uphold strategic marketing plan and deliver reporting to show campaign success.
    Maintain strong public relations presence through strategic messaging, community relations presence, dealer webinars, pitches and social media campaigns.
    Collaborate with the marketing administrator and sales team to develop/design sales, marketing and promotion and campaign strategies applying revenue channel strategies for each product (SNAAC First, Dealer Track, etc.) to maximize revenue growth.
    Work with Sales Leadership to gather field sales and dealer feedback, research industry or territory needs and trends and identify business opportunities to enhance product offerings and/or dealer experience. 
    Enhance company success by analyzing and identifying opportunities to market existing or modified products to potential market profiles, such as near prime, deeper sub-prime, etc.
    Proactively communicate value proposition of all products to the sales team and develop or enhance sales tools that support the successful sale of products, such as sales demonstrations, marketing collateral, presentations, scripts, etc.
    Become an expert in industry practices and through monitoring competitive trends in the marketplace.
    Work with various internal departments to ensure consistent digital communications messaging and branding.
    Maintain vendor relationships and work with vendors on issue resolution, product development or maintaining service level agreements.

    Position and Education Requirements

    Bachelor’s Degree in Business, Communications, or Marketing.
    3+ years of industry experience in a successful strategic marketing position.
    Demonstrated success in delivering creative, innovative problem-solving marketing solutions for complex businesses.
    Proven ability in coordinating and managing marketing campaigns and execution.
    Track record of strong analysis skills with a focus on measurement; strong understanding of KPIs and marketing metrics.
    Proven ability to present data and information to executive leadership to support recommendations for product lines, pricing, and marketing strategy, etc.
    Strong demonstrated history of understanding and interpreting the competitive landscape and effectively creating strategies that deliver the greatest impact on objectives
    Evidence of superior creativity with product positioning and marketing campaigns; flawless execution of strategies including delivery on time and budget demands.
    Demonstrated advanced skills in Microsoft Excel, Access, PowerPoint, and Adobe.
    Strong track record of excellence in communication, professionalism, interpersonal, and driving customer experience through value-driven solutions.

    Preferred

    MBA preferred.
    Experience in auto finance preferred. 

     


    Apply for this Job
  • Loan Processor/Customer Service

    SUMMARY:  The Contract Processor (Auto Loan Processor) will analyze contract applications, including credit history and debt to income ratios, to follow up with dealers and/or potential customers until the contracts are funded.

    view full description
    Apply Now


    Loan Processor/Customer Service
    SUMMARY:  The Contract Processor (Auto Loan Processor) will analyze contract applications, including credit history and debt to income ratios, to follow up with dealers and/or potential customers until the contracts are funded.
     
    JOB DUTIES:
    •             Processes automotive (loan) contract packages from a nationwide network of dealerships   
    •             Develops and maintains effective working relationships
    •             Maintains knowledge of military credit/funding guidelines
    •             Evaluates vehicle values using industry recognized guidelines
    •             Uses good prioritization skills to perform daily necessary follow up on contracts
    •             Performs necessary outbound telephone calls, faxes and e-mails to the dealership customers and/or potential customers to process contracts timely
    •             Provides outstanding customer service to our dealership customers
    •             Ability to comprehend and interpret guidelines and procedures
    •             Ability to shift focus from one position requirement to another with a high level of accuracy
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    •             Verifies insurance, employment, contact numbers, proof of residency, etc. of potential customers
    •             Reviews all documentation received from dealers in contract packages and ensures they meet purchasing guidelines
    •             Contacts dealers and/or potential customers to discuss incomplete/incorrect document(s) and ensures the dealers know how to correct/complete the contract, obtaining an agreement on when the document(s) will be forwarded to SNAAC
    •             Follows up with dealers and/or potential customers as needed until contract is funded
    •             Develops and maintains effective working relationships with dealers
    •             Assists new dealers with completion of funding package(s)
    •             Works with managers and sales staff to determine best forms of communication with dealers and potential customers
    •             Analyzes documents and verifications to confirm if additional follow-up is warranted outside of standard procedures
    •             Utilizes multiple avenues/problem solving techniques to find alternate solutions required for contract purchases
    •             Prioritizes and prepares work on a timely basis
    •             Participates in company’s process improvement program
    •             Commits to enhancement and protection of company’s reputation and goals
    •             Knows and follows all SNAAC credit/funding guidelines
    •             Other duties as assigned by management
     
    POSITION REQUIREMENTS:
    •             Professional phone and customer service skills
    •             Strong organizational skills
    •             Ability to multitask in a fast-paced environment
    •             Strong problem solving, critical thinking, and analytical skills
    •             Significant attention to detail and the ability to adjust work flow quickly and smoothly
    •             Strong reasoning skills
    •             Maintain a positive attitude
    •             Proven history of resilience
    •             Quick to adjust to any policy changes
     
    EDUCATION / EXPERIENCE REQUIREMENTS:
    •             One-year certificate from college or technical school, 3 to 6 months related experience and/or training, or equivalent combination of education and experience. Computer skills required.
     
    SCHEDULE REQUIRED:
    •             Ability to work: 9AM-6PM, with 2-3 shifts from 1PM-10PM Monday through Friday, and 1-2 Saturdays per month shifts from 10AM-7PM or 12PM-9PM; Off days are Sundays and 1 additional day during the week when working on Saturday.
    •             Schedule is completed 1 month in advance.
    BENEFITS:
     
    Medical, dental, vision, life, short-term disability and long-term disability insurance coverage available, paid time off (PTO) + 6 holidays, and 401K Investment Plan (50% company match: first 1%-5% individual contribution and 25% company match: second 6%-10% contribution)
     

    Apply for this Job
  • Loan Processor/Customer Service (1pm-10pm- No Weekends)

    SUMMARY:  The Contract Processor (Auto Loan Processor) will analyze contract applications, including credit history and debt to income ratios, to follow up with dealers and/or potential customers until the contracts are funded.

    view full description
    Apply Now


    Loan Processor/Customer Service (1pm-10pm Monday- Friday)
    SUMMARY:  The Contract Processor (Auto Loan Processor) will analyze contract applications, including credit history and debt to income ratios, to follow up with dealers and/or potential customers until the contracts are funded.
     
     JOB DUTIES:
    •             Processes automotive (loan) contract packages from a nationwide network of dealerships   
    •             Develops and maintains effective working relationships
    •             Maintains knowledge of military credit/funding guidelines
    •             Evaluates vehicle values using industry recognized guidelines
    •             Uses good prioritization skills to perform daily necessary follow up on contracts
    •             Performs necessary outbound telephone calls, faxes and e-mails to the dealership customers and/or potential customers to process contracts timely
    •             Provides outstanding customer service to our dealership customers
    •             Ability to comprehend and interpret guidelines and procedures
    •             Ability to shift focus from one position requirement to another with a high level of accuracy
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    •             Verifies insurance, employment, contact numbers, proof of residency, etc. of potential customers
    •             Reviews all documentation received from dealers in contract packages and ensures they meet purchasing guidelines
    •             Contacts dealers and/or potential customers to discuss incomplete/incorrect document(s) and ensures the dealers know how to correct/complete the contract, obtaining an agreement on when the document(s) will be forwarded to SNAAC
    •             Follows up with dealers and/or potential customers as needed until contract is funded
    •             Develops and maintains effective working relationships with dealers
    •             Assists new dealers with completion of funding package(s)
    •             Works with managers and sales staff to determine best forms of communication with dealers and potential customers
    •             Analyzes documents and verifications to confirm if additional follow-up is warranted outside of standard procedures
    •             Utilizes multiple avenues/problem solving techniques to find alternate solutions required for contract purchases
    •             Prioritizes and prepares work on a timely basis
    •             Participates in company’s process improvement program
    •             Commits to enhancement and protection of company’s reputation and goals
    •             Knows and follows all SNAAC credit/funding guidelines
    •             Other duties as assigned by management
     
    POSITION REQUIREMENTS:
    •             Professional phone and customer service skills
    •             Strong organizational skills
    •             Ability to multitask in a fast-paced environment
    •             Strong problem solving, critical thinking, and analytical skills
    •             Significant attention to detail


    Ability to adjust work flow quickly and smoothly

    •             Strong reasoning skills
    •             Maintain a positive attitude
    •             Proven history of resilience
    •             Quick to adjust to any policy changes
     
    EDUCATION / EXPERIENCE REQUIREMENTS:
    •             One-year certificate from college or technical school, 3 to 6 months related experience and/or training, or equivalent combination of education and experience. Computer skills required.
    SCHEDULE REQUIRED:
    •             Ability to work:  1PM-10PM Monday through Friday- No weekends !     

    BENEFITS:
    Medical, dental, vision, life, short-term disability and long-term disability insurance coverage available, paid time off (PTO) + 6 holidays, and 401K Investment Plan (50% company match: first 1%-5% individual contribution and 25% company match: second 6%-10% contribution)

    Apply for this Job
  • SNAAC -Position Not Listed Above

    view full description
    Apply Now

    Don't see the position you are interested in but want to work at SNAAC? SNAAC is always looking for top talent! Please apply through this link with your application, resume and a cover letter describing your interests! Your information will be reviewed against open positions and kept on file for up to a year.  You may be contacted if an opening occurs that matches your skill set! Thanks so much for your interest in joining a top workplace at SNAAC!

    Apply for this Job