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Current Positions

Join the SNAAC Family

SNAAC is a company, a community, and a family you can be proud to be part of because we make a difference to each other and the world. Joining SNAAC means you are a top performer in your field. Whether you have experience in servicing accounts, customer service, sales or professional/management – SNAAC is a company where you can shine and influence the outcome.

We place strong emphasis on growth, innovation, and continuous learning. Associates who do well are those who aspire to constant and measurable improvement daily. Working at SNAAC will be an experience that challenges, motivates, and empowers you to be the very best at what you do.

Whether you are seeking an internship/co-op, just starting your career, mid-career looking to move to the next level, and/or returning home from serving in the military; SNAAC is dedicated to helping you find the right career. With a consistent 25% + promotion rate, SNAAC provides you the platform to take your skills and experience further.

Let us help you consider career options and find an opportunity to match your skills.





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  • Dealer Development Representative - El Paso TX

    SUMMARY: The Dealer Development Representative (DDR) is a market based position supporting the El Paso area. This position involves B2B contact with Auto Dealer Finance Managers, Sales Managers, Owners, etc. The critical role is set up similar to pharmaceutical or other independent sales positions that office from home and cover regional dealerships. Typical duties include prospecting, developing, and servicing auto dealerships covering both franchise and independent accounts. A successful DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. Our highest performers achieve total compensation over 100K annually.  Occasional travel to the SNAAC home office located in Cincinnati, OH or other locations for quarterly sales and training meetings (usually held M-F) is required. If you are interested in working at a Top Workplace, driven, have auto finance related experience or similar and strive to break records....this position is for you!

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    Dealer Development Representative -El Paso Texas Markets
     
    SUMMARY: The Dealer Development Representative (DDR) is a market based position supporting the El Paso area. This position involves B2B contact with Auto Dealer Finance Managers, Sales Managers, Owners, etc. The critical role is set up similar to pharmaceutical or other independent sales positions that office from home and cover regional dealerships. Typical duties include prospecting, developing, and servicing auto dealerships covering both franchise and independent accounts. A successful DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. Our highest performers achieve total compensation over 100K annually.  Occasional travel to the SNAAC home office located in Cincinnati, OH or other locations for quarterly sales and training meetings (usually held M-F) is required. If you are interested in working at a Top Workplace, driven, have auto finance related experience or similar and strive to break records....this position is for you!
     
    This position great for: 

    Living in or near any of the major El Paso area or similar to cover market areas.
    Someone with Auto Finance,  F&I Experience, Insurance and Ancillary Product Sales. 
    B2B Experience a plus - banking, lending, insurance or other similar preferred.
    Someone desiring to manage their own schedule similar to pharmaceutical sales. 
    Self-Motivated with a drive and desire for results! 
    Military experience and / or knowledge helpful. 
    POSITION REQUIREMENTS:

    Strong interpersonal written and verbal communication skills 
    Ability to travel outside the area as needed 
    Ability to produce succinct and informative weekly market reports  
    Ability to effectively use Contact Resource Management software 
    Self-motivated with a demonstrated high level of field based activity 
    A demonstrated history of successful sales accomplishments while work independently with minimal supervision 

     
    EDUCATION / EXPERIENCE REQUIREMENTS: 

    Associate or Bachelor Degree preferred 
    2 + years experience in outside sales / customer development 
    Prior experience in one or more of the following industries is a plus: Auto Finance, Bank Branch Management, Business to Business Sales, Payroll Industry or Vehicle Service Contract Sales 
    BENEFITS: This position will offer an outstanding base salary and monthly bonus opportunity compensation package including benefits. The benefit package includes: Medical, Dental, Life Insurance, Paid Time Off, 401k Plan (50% match on a 1-5% contribution match & 25% match on 6-10% contribution), and mileage reimbursement.

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  • Dealer Development Representative - Florida/MS/AL

    SUMMARY: The Dealer Development Representative (DDR) is a market based position supporting the Florida Panhandle area. This position involves B2B contact with Auto Dealer Finance Managers, Sales Managers, Owners, etc. The critical role is set up similar to pharmaceutical or other independent sales positions that office from home and cover regional dealerships. Typical duties include prospecting, developing, and servicing auto dealerships covering both franchise and independent accounts. A successful DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. Our highest performers achieve total compensation over 100K annually.  Occasional travel to the SNAAC home office located in Cincinnati, OH or other locations for quarterly sales and training meetings (usually held M-F) is required. If you are interested in working at a Top Workplace, driven, have auto finance related experience or similar and strive to break records....this position is for you!

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    Dealer Development Representative -Florida Panhandle
     
    SUMMARY: The Dealer Development Representative (DDR) is a market based position supporting the Florida Panhandle area. This position involves B2B contact with Auto Dealer Finance Managers, Sales Managers, Owners, etc. The critical role is set up similar to pharmaceutical or other independent sales positions that office from home and cover regional dealerships. Typical duties include prospecting, developing, and servicing auto dealerships covering both franchise and independent accounts. A successful DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. Our highest performers achieve total compensation over 100K annually.  Occasional travel to the SNAAC home office located in Cincinnati, OH or other locations for quarterly sales and training meetings (usually held M-F) is required. If you are interested in working at a Top Workplace, driven, have auto finance related experience or similar and strive to break records....this position is for you!
     
    This position great for: 

    Living in or near any of the major Florida Panhandle cities or similar to cover market areas.
    Someone with Auto Finance,  F&I Experience, Insurance and Ancillary Product Sales. 
    B2B Experience a plus - banking, lending, insurance or other similar preferred.
    Someone desiring to manage their own schedule similar to pharmaceutical sales. 
    Self-Motivated with a drive and desire for results! 
    Military experience and / or knowledge helpful. 
    POSITION REQUIREMENTS:

    Strong interpersonal written and verbal communication skills 
    Ability to travel outside the area as needed 
    Ability to produce succinct and informative weekly market reports  
    Ability to effectively use Contact Resource Management software 
    Self-motivated with a demonstrated high level of field based activity 
    A demonstrated history of successful sales accomplishments while work independently with minimal supervision 

     
    EDUCATION / EXPERIENCE REQUIREMENTS: 

    Associate or Bachelor Degree preferred 
    2 + years experience in outside sales / customer development 
    Prior experience in one or more of the following industries is a plus: Auto Finance, Bank Branch Management, Business to Business Sales, Payroll Industry or Vehicle Service Contract Sales 
    BENEFITS: This position will offer an outstanding base salary and monthly bonus opportunity compensation package including benefits. The benefit package includes: Medical, Dental, Life Insurance, Paid Time Off, 401k Plan (50% match on a 1-5% contribution match & 25% match on 6-10% contribution), and mileage reimbursement.

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  • Asset Recovery Representative

    Summary: The Asset Recovery Representative is a collections / servicing position  responsible for assisting in the remedy of past due auto accounts through activities including but not limited to making contact with customers notifying them of their account status, securing the past due amount and/or developing payment arrangements to cure the delinquency and/or generate leads on the location of the vehicle through skip tracing and other research skills to aid in the repossession of SNAAC collateral.

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    Asset Recovery / Call Center Representative
     
    Summary: The Asset Recovery Representative is a collections / servicing position  responsible for assisting in the remedy of past due auto accounts through activities including but not limited to making contact with customers notifying them of their account status, securing the past due amount and/or developing payment arrangements to cure the delinquency and/or generate leads on the location of the vehicle through skip tracing and other research skills to aid in the repossession of SNAAC collateral.
     
    Location: Mason OH (Near Kings Island)
     
    Role and Responsibilities
    -Effectively negotiates with customers with the intent of bringing delinquent accounts up to date, or arranging securitization of assets.
    -Effectively coordinates asset recovery with repossession agents and other vendors involved in process.
    -Performs successful skip tracing techniques in order to locate customers on existing and newly assigned accounts; balances appropriately time spent on existing accounts while continuously pursuing newly assigned accounts.
    -Safeguards company risk by knowing and implements consistently all Fair Debt Collections Practices, industry regulations/ laws and SNAAC policies.
    -Remains knowledgeable of state laws regarding legal action against consumers, and complies with said laws at all times. 
    -Uses all resources to keep up on department information, check resources, and locate customers effectively and efficiently while maintaining department goals.
    -Performs other duties as assigned by Team Lead or management.
     
    Position Requirements
    -Must possess excellent customer service skills and the ability to effectively communicate and develop solution based resolutions
    Internet, various on-line services, and other advanced Skip Tracing tools and products.
    -Clear display of a high degree of creative thinking and problem resolution.
    -Able to perform a high volume of documentation, with minimum errors and thorough details.
    -Must possess excellent follow-up skills, and telephonic investigative processes and skills.
    -Thorough knowledge of the Fair Debt Collection Practices Act and SNAAC policies.
    -Strong ability to analyze account status and process or forward information to the appropriate manager or department.
    -Must have demonstrated professional approach to issue and problem solving, including demonstrating ability to use discretion when discussing issues with appropriate parties.
    -Demonstrated ability and aptitude to be a positive role model and mentor for team members
    -Ability to work a flexible work schedule when needed
     
    Education and Experience Requirements
    -High School Diploma
    -2+ years of successful performance in a collections related position
     

    Pay: Starting Pay $13.50 plus monthly bonuses can range from $250 to over a $1000!! Our top performers can earn up to $55K to $60K!

    BENEFITS: 
    Medical Insurance (Anthem), Dental Insurance, Vision Insurance, Life, STD and LTD Insurance Coverage Available; Paid Time Off (10 Days during your first year) + 6 Holidays; 401K Investment Plan (50% Match- 1% - 5% contribution; 25% Match 6%- 10% contribution).
     
     

     

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  • Customer Service Communications Representative

    SUMMARY: The Customer Service Communications Representative is responsible for our reputation with our customer base through timely, accurate and professional communications with customers and third parties through various communication channels.  Requirements include, but are not limited to, responding to emails and faxes sent to the Customer Service department, as well checking and responding to voicemails left throughout the day and returning them in accordance with the prescribed service level agreements (SLAS).  This position will also serve as a backup for the Customer Service department, and will accept inbound calls during high call volume times, when all other representatives are not available.

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    SUMMARY: The Customer Service Communications Representative is responsible for our reputation with our customer base through timely, accurate and professional communications with customers and third parties through various communication channels.  Requirements include, but are not limited to, responding to emails and faxes sent to the Customer Service department, as well checking and responding to voicemails left throughout the day and returning them in accordance with the prescribed service level agreements (SLAS).  This position will also serve as a backup for the Customer Service department, and will accept inbound calls during high call volume times, when all other representatives are not available.
     
    ROLE AND RESPONSIBILITIES include but not limited to:

    Responding to emails and faxes sent to the Customer Service department.
    Checking and responding to voicemails left throughout the day and returning them in accordance with the prescribed service level agreements (SLAS).
    Serve as backup for the Customer Service department.
    Accept inbound calls during high call volume times, when all other representatives are not available.
    Review and process Due Date Change request forms
    Cross-train with Collections and Recovery Admin to provide assistance when needed

     
    The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
     
    POSITION REQUIREMENTS

    Checking department voicemails at regular intervals and returning calls when appropriate.
    Reading emails and responding to requests within prescribed SLAs, or routing appropriately.
    Quickly and professionally respond to customers who initiate chat sessions.
    Reviewing and responding to department faxes within prescribed SLAs
    Accept inbound calls when call volumes are high.
    Other reasonable duties, as assigned by management.

     
    EDUCATION/EXPERIENCE REQUIREMENTS

    Excellent written and verbal communication skills.
    Strong computer / communication skills including solid history using Microsoft applications (Word, Excel).
    Self-motivated and independent worker
    Ability to multitask and manage competing demands
    Ability to type a minimum of 50 WPM with a minimum accuracy rate of 90%
    College experience preferred.

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  • Call Center Collections Representative

    SUMMARY:  Our Collections positions work directly with our customers' automotive installment loans and specifically service our customers. We have various positions available working both early to late stage collections. You must have the ability to provide exceptional customer service, while securing payments.

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    Call Center Representative- Collections , Full Time
    Mon -Thurs 11a-8pm & Fri 10am - 7pm NO WEEKENDS!
     
    SUMMARY:  Our Collections positions work directly with our customers' automotive installment loans and specifically service our customers. We have various positions available working both early to late stage collections. You must have the ability to provide exceptional customer service, while securing payments.
     
    No Experience Required!
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Collection of overdue funds from SNAAC customers using a variety of collection techniques
    Communicate with customer by telephone to collect on past due payment   
    Review customer account and secure payment
    Record information about the status of the customer and collection efforts
    Use various collection strategies to assist in bringing customers account current.
    Knowledge of a computer based dialer system
    Enthusiastic phone presence

    POSITION REQUIREMENTS:

    Prior collections experience is a PLUS but not a requirement
    Must be self motivated, detailed, and a team player
    Excellent typing and computer skills are required MUST  type at least 25 wpm
    Must have a strong consistent work history
    Polite, courteous, and clear telephone communications will help you to be successful

    Job Type: Full Time
     
    Training: Paid Training - Mon - Fri 9am -6pm. Attendance is mandatory.
    Work Schedule:  Mon - Thurs 11am - 8pm, Fri 10am - 7pm. No Weekends!
    EDUCATION/ EXPERIENCE REQUIREMENTS:

    Must have at least a high school diploma; college or technical degree strongly preferred.
    Proof of consistent employment history is a must.
    SNAAC offers various pay structures for each collection position available.

    Pay: Starting Pay $13.00 plus monthly bonuses can range from $250 to over a $1000!! Our top performers can earn up to $55K to $60K!

    BENEFITS: 
    Medical Insurance (Anthem), Dental Insurance, Vision Insurance, Life, STD and LTD Insurance Coverage Available; Paid Time Off (10 Days during your first year) + 6 Holidays; 401K Investment Plan (50% Match- 1% - 5% contribution; 25% Match 6%- 10% contribution).
     
    Your Application

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  • Manager Asset Recovery and Remarketing

    SUMMARY: Great opportunity for a candidate with knowledge of auto re marketing through auction processes and prior experience working with repossession agencies.  The Manager of Asset Recovery and Remarketing position leads the team of Auto Asset Recovery and Re-marketing professionals and supervisors and is responsible for continued building of the  Servicing departments including but not limited to the following key performance metrics: 

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    SUMMARY: Great opportunity for a candidate with knowledge of auto re marketing through auction processes and prior experience working with repossession agencies.  The Manager of Asset Recovery and Remarketing position leads the team of Auto Asset Recovery and Re-marketing professionals and supervisors and is responsible for continued building of the  Servicing departments including but not limited to the following key performance metrics: 

    Staffing for optimum talent and performance;
    Establishing and executing key daily, weekly, monthly and annual performance metrics;
    Supervising, Managing and Leading loss mitigation programs and initiatives;
    Providing pro-active accountability to department performance in exceeding performance expectations related to Auto Remarketing, compliance and Asset/Auto Recovery activities;
    Strategically developing, managing and executing operational processes and procedures to ensure optimum performance and compliance.
    Protecting and enhancing our brand through ensuring a staff focus on commitment to service, quality and compliance.

    MEASURES OF SUCCESS
    Successfully meeting or exceeding all  of the following:

    Asset Recovery and Remarketing goals;
    Associate development and retention goals;
    Quality and Compliance goals;
    Department monthly scorecard expectations;

    ROLE AND RESPONSIBILITIES include but not limited to the following:

    Manage, Direct, coach, mentor, motivate and inspired team members to meet and exceed performance expectations.
    Ensure Servicing Associates are provided and complete proper training and development to achieve optimum performance.
    Direct and manage department supervisors and leads in driving department initiatives.
    Consistently collaborate with support departments to remove obstacles and streamline processes toward collections optimization.
    Provide, develop and implement innovative processes to further enhance and develop new standards of performance.
    Actively maintain knowledge of compliance expectations, manage to those expectations and urgently remedy concerns or risks identified in compliance with corporate policy and state and federal regulations. 

    Use metrics and data analysis to assist with forecasting related to staffing, servicing levels, charge offs and overall portfolio performance.

    Actively perform reviews and audits of procedures to ensure compliance with current industry and company regulations; revise procedures, policies and supporting documents to maintain internal controls. 

    Directly with Supervisors & Leads, monitor team results and functioning; prepare and present weekly/monthly reports and summaries for Vice President and Executives.

    Proactively inform Vice President and other members of management of issues which require immediate attention.  Provide recommendation for strategies to resolve issues and/or improve effectiveness of team.
    Function as point person for all annual department strategic planning.
    Remain flexible to handle administration of escalated calls and associate issues, including internal investigations where necessary.
    Direct and manage execution of proper staffing levels including involvement with recruiting and selection process for new talent, networking within the industry to identify and refer potential candidates for employment, and driving external referrals. 
    Maintain flexibility to assist management team for schedule changes.
    Demonstrate company values throughout all interactions with internal and external contacts.

     
    JOB REQUIREMENTS:

    Strong history of success in directing, leading and managing a fast-paced, growth-oriented recovery and customer service team with significant experience in the sub-prime credit sector 
    Demonstrated ability to independently multi-task and manage competing priorities.
    Demonstrated mastery of collection techniques and the ability transfer knowledge and skills to team members.
    Proven knowledge of state and federal collections laws and compliance regulations.
    Proven strategic analytical skills, with an ability to analyze defined productivity and performance data.
    Strong verbal and written business communication skills, including creating effective reports, business correspondence, and procedural manuals. 
    Ability to effectively present information and respond to a variety of audiences including associates, peers, leadership and customers.
    Clear proficiency in Outlook, Excel, and Word
    Evidence of working as a change agent toward constant measureable performance improvement.
    Flexibility with schedules and workload with occasional support on evening and weekend work.

     
    EDUCATION / EXPERIENCE REQUIREMENTS: 

    Bachelor’s Degree or equivalent in Business, Marketing or related field.
    5+ years of demonstrated success in managing a collection, customer service/call center environment.
    7+ years of leadership experience over a program, team or department.

     
    PREFERRED

    Knowledge of remarketing through auction processes and prior experience working with repossession agencies a plus.
    History of active and consistent professional development and education.
    Master’s degree or similar a plus.
    Background in Automotive Finance (sub-prime sector experience a must) for major financial institution or a specialty finance company.
    Bi-Lingual (Spanish / English) fluency a plus.

    Physical Demands
    Please see Essential Physical Job Requirements Sheet located in HR.

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  • SNAAC 2017 Internships

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    SNAAC is now accepting applications for our 2017 Internships!  Are you looking to gain professional experience with a top Cincinnati work place in a network systems, systems integration, accounting, sales, marketing, human resources, or finance role?  Apply through this link with your application, resume and a cover letter describing your interests!
     
    We are seeking enthusiastic junior and senior level candidates who are available for full time (40 hours per week) during 2017. This is a paid opportunity, with compensation dependent on experience and education level. All internships are located in our Mason, Ohio office.
     
    If your application is a match for the skills and experience we are looking for, we will reach out to you. Thank you for your interest in joining a top workplace at SNAAC!

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  • SNAAC -Position Not Listed Above

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    Don't see the position you are interested in but want to work at SNAAC? SNAAC is always looking for top talent! Please apply through this link with your application, resume and a cover letter describing your interests! Your information will be reviewed against open positions and kept on file for up to a year.  You may be contacted if an opening occurs that matches your skill set! Thanks so much for your interest in joining a top workplace at SNAAC!

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