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Join the SNAAC Family

SNAAC is a company, a community, and a family you can be proud to be part of because we make a difference to each other and the world. Joining SNAAC means you are a top performer in your field. Whether you have experience in servicing accounts, customer service, sales or professional/management – SNAAC is a company where you can shine and influence the outcome.

We place strong emphasis on growth, innovation, and continuous learning. Associates who do well are those who aspire to constant and measurable improvement daily. Working at SNAAC will be an experience that challenges, motivates, and empowers you to be the very best at what you do.

Whether you are seeking an internship/co-op, just starting your career, mid-career looking to move to the next level, and/or returning home from serving in the military; SNAAC is dedicated to helping you find the right career. With a consistent 25% + promotion rate, SNAAC provides you the platform to take your skills and experience further.

Let us help you consider career options and find an opportunity to match your skills.





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  • Inside Sales Representative (Dealer Services, B2B Sales)

    SUMMARY: An Inside Sales Representative (Dealer Services) will review dealer submitted credit applications for approval, conduct dealer follow up calls and proactively calling dealers to generate business.

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    Inside Sales Representative (Dealer Services, Business-to-Business Sales)
     
    Security National Automotive Acceptance Company, LLC - Mason, Ohio
     
    SUMMARY: An Inside Sales Representative (Dealer Services) will review dealer submitted credit applications for approval, conduct dealer follow up calls and proactively calling dealers to generate business.
     
     ESSENTIAL DUTIES AND RESPONSIBILITIES:
    • Review automobile contracts applications for purchase
    • Enter submitted credit applications and provide a dealer call back
    • Review credit bureau and application information as it pertains to the applicant
    • Develop and maintain effective working relationships with dealers
    • Maintain a highly detailed knowledge of civilian and military program guidelines 
    • Actively provide process improvement ideas in the credit area to better serve our Dealer Customers and maximize company objectives
    • Actively work with dealers to convert approved applications into credit contracts
    • Conduct proactive calls to assigned auto dealers to generate business
    • Develop a sales call strategy and agenda to assure each dealer visit effectively achieves all desired SNAAC communication objectives 
     
    POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Highly effective interpersonal communication skills 
    • Ability to understand and communicate auto finance programs
    • Willingness and ability to work from 9AM to 6PM OR 11AM to 8PM (1-3 days per week) AND 2 Saturdays per month for office coverage responsibilities.
     
    EDUCATION / EXPERIENCE REQUIREMENTS:
    • An Associate or Bachelor’s Degree or 2+ years of experience in a direct contact/development role in the automotive industry preferred
    • Prior sales experience retail / telephone / business to business a plus
    • Possess intermediate or better skills with Microsoft Word, Excel and PowerPoint
     
    BENEFITS:
    • Medical Insurance, Dental Insurance, Life, Short-term and Long-term Disability Insurance Coverage 
    • Available Paid Time Off + 6 Holidays 
    • 401K Investment Plan (50% Match for 1% to 5% contribution; 25% Match for 6% to 10% contribution)

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  • Data Entry / Contract Processor

    SUMMARY:  The Contract Processor (Auto Loan Processor) will analyze contract applications, including credit history and debt to income ratios, to follow up with dealers and/or potential customers until the contracts are funded.

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    Contract Processor / Data Entry / Customer Service
     
    SUMMARY:  The Contract Processor (Auto Loan Processor) will analyze contract applications, including credit history and debt to income ratios, to follow up with dealers and/or potential customers until the contracts are funded.
     
    JOB DUTIES:

    Processes automotive (loan) contract packages from a nationwide network of dealerships    
    Develops and maintains effective working relationships
    Maintains knowledge of civilian and military credit/funding guidelines
    Evaluates vehicle values using industry recognized guidelines 
    Uses good prioritization skills to perform daily necessary follow up on contracts
    Performs necessary outbound telephone calls, faxes and e-mails to the dealership customers and/or potential customers to process contracts timely 
    Provides outstanding customer service to our dealership customers 

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Verifies insurance, employment, contact numbers, proof of residency, etc. of potential customers
    Reviews all documentation received from dealers in funding packages and ensures they meet funding guidelines
    Contacts dealers and/or potential customers to discuss incomplete/incorrect document(s) and ensures the dealers know how to correct/complete the contract, obtaining an agreement on when the document(s) will be forwarded to SNAAC
    Follows up with dealers and/or potential customers as needed until contract is funded
    Develops and maintains effective working relationships with dealers
    Assists new dealers with completion of funding package(s)
    Works with managers and sales staff to determine best forms of communication with dealers and potential customers
    Analyzes documents and verifications to confirm if additional follow-up is warranted outside of standard procedures
    Utilizes multiple avenues/problem solving techniques to find alternate solutions required for contract purchases
    Prioritizes and prepares work on a timely basis
    Participates in company’s process improvement program
    Commits to enhancement and protection of company’s reputation and goals
    Knows and follows all SNAAC credit/funding guidelines
    Other duties as assigned by management

    POSITION REQUIREMENTS:

    Professional phone and customer service skills
    Strong organizational skills
    Ability to multitask in a fast-paced environment
    Strong problem solving, critical thinking, and analytical skills
    Significant attention to detail
    Self-motivated
    Ability to adjust work flow quickly and smoothly

    EDUCATION / EXPERIENCE REQUIREMENTS: 

    One year certificate from college or technical school, 3 to 6 months related experience and/or training, or equivalent combination of education and experience. Computer skills required.

    SCHEDULE REQUIRED: 

    Ability to work: 9AM-6PM, with 2-3 shifts from 1PM-10PM Monday through Friday, and 1-2 Saturdays per month shifts from 10AM-7PM or 12PM-9PM; Off days are Sundays and 1 additional day during the week when working on Saturday.
    Schedule is completed 1 month in advance.

    BENEFITS: 
     
    Medical, dental, vision, life, short-term disability and long term disability insurance coverage available, paid time off (PTO) + 6 holidays, and 401K Investment Plan (50% company match: first 1%-5% individual contribution and 25% company match: second 6%-10% contribution)
     

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  • Collections Representative - No Experience Required

    SUMMARY:  Our Collections positions work directly with our customers' automotive installment loans and specifically service our customers. We have various positions available working both early to late stage collections. You must have the ability to provide exceptional customer service, while securing payments.

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    COLLECTIONS ACCOUNT REPRESENTATIVE (No Experience Needed)
     
    SUMMARY:  Our Collections positions work directly with our customers' automotive installment loans and specifically service our customers. We have various positions available working both early to late stage collections. You must have the ability to provide exceptional customer service, while securing payments.
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Collection of overdue funds from SNAAC customers using a variety of collection techniques
    Communicate with customer by telephone to collect on past due payment   
    Review customer account and secure payment
    Record information about the status of the customer and collection efforts
    Use various collection strategies to assist in bringing customers account current.
    Knowledge of a computer based dialer system
    Enthusiastic phone presence

     
    POSITION REQUIREMENTS:

    Prior collections experience is a PLUS but not a requirement
    Must be self motivated, detailed, and a team player
    Excellent typing and computer skills are required MUST  type at least 25 wpm
    Must have a strong consistent work history
    Polite, courteous, and clear telephone communications will help you to be successful

    SCHEDULE REQUIRED:  Hours vary between positions
    Collections Account Rep:
    Monday-Thursday: 11:00AM-8:00PM
    Friday: 10:00AM-7:00PM
    EDUCATION/ EXPERIENCE REQUIREMENTS:

    Must have at least a high school diploma; college or technical degree strongly preferred.
    Proof of consistent employment history is a must.
    SNAAC offers various pay structures for each collection position available.
    Monthly bonuses can range from $250 to $1000!! Our top performers can earn up to $55K to $60K!

    BENEFITS: 
    Medical Insurance (Anthem), Dental Insurance, Vision Insurance, Life, STD and LTD Insurance Coverage Available; Paid Time Off (10 Days during your first year) + 6 Holidays; 401K Investment Plan (50% Match- 1% - 5% contribution; 25% Match 6%- 10% contribution).
     
     
     

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  • Credit Analyst / Underwriter

    SUMMARY: The Credit Analyst, located in Cincinnati, OH, is responsible for gathering, analyzing and interpreting credit information for existing and prospective customers in order to assess credit quality for approval or denial and to minimize risk and potential loss on automobile loan packages in an assigned region. This position has contact with automobile dealers.

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    Credit Analyst / Underwriter (Cincinnati, OH)
     
    SUMMARY: The Credit Analyst, located in Cincinnati, OH, is responsible for gathering, analyzing and interpreting credit information for existing and prospective customers in order to assess credit quality for approval or denial and to minimize risk and potential loss on automobile loan packages in an assigned region. This position has contact with automobile dealers.
    SUCCESS FACTORS
    Successfully meeting or exceeding the following:

    Accurate and reliable assessment of credit applications and successful negotiation with dealerships and sales team while monitoring loss and delinquency rates.
    Maintaining a service level agreement for responding to applications.
    Continued application of industry and regulation knowledge to the identification and proposal of opportunities in order to improve company procedures and effectiveness.
    Successfully meeting expected override rates in order to reduce risk of portfolio, while maintaining a successfully performing portfolio.

    ROLE AND RESPONSIBILITIES include but not limited to:

    Manage a profitable portfolio by taking ownership of an assigned region.
    Assess and negotiate application loans with dealers, maintaining awareness and vigilance of loss and delinquency rates.
    Foster dealer relationships that ensure volume objectives and maintain credit quality through regular communication (via phone and quarterly travel/field contact).
    Work with the sales team to maintain successful purchase to approval ratio.
    Conduct joint dealer calls with Dealer Development Representatives (DDR) and/or Sales Managers on an as needed basis.
    Analyze information to form a judgment of the strengths, weaknesses and risk associated with application. Determine probability of default (PD) ratings as appropriate and make decisions for approval or denial of an application based on guidelines established by senior management and federal laws. This includes evaluating the following:

    Financial stability and repayment ability of customer, including both historical and projected cash flow.
    Adequacy of loan structures between dealers and customers.
    Collateral valuation and coverage in relation to loan conditions and terms.

    Monitor declined applications and assigning appropriate adverse action reasons.
    Help to develop a best in class Credit Department.
    Ensure completion of all required training courses and initiatives.
    Maintain thorough knowledge of industry, competition and position; apply understanding in these areas to process improvements and strategy recommendations.
    Additional responsibilities as assigned by leadership.

    The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    POSITION REQUIREMENTS

    Willingness and ability to work from 10:00 a.m. - 7:00 p.m. EST, 1-2 late nights from 1:00 p.m. - 10:00 p.m. EST, and 2 Saturdays per month for business coverage responsibilities.
    Ability to travel 10-15% per year, including overnight travel, to an assigned territory.
    Valid Driver’s License for regional travel.
    Clear working knowledge of consumer credit, including knowledge of credit laws and regulations.
    Demonstrated successful ability to read, analyze and interpret credit reports, financial information and legal documents and draw valid conclusions based on facts.
    Evidence of ability to effectively communicate and present information to customers, associates and management in a clear, concise and professional manner both verbally and in writing.
    A strong track record of successful negotiation skills.
    Proven ability to build/foster effective relationships with customers, both internal and external.
    Proven ability to maintain confidentiality and handle sensitive information with appropriate discretion.

    EDUCATION/EXPERIENCE REQUIREMENTS

    At least 1 year of experience as a credit analyst, underwriter, or similar function OR 1 year experience with SNAAC Now in lieu of experience previously mentioned.
    Demonstrated strong skills in Microsoft Office, and ability to learn and master internal programs.

    PREFERRED

    Bachelor's degree from an accredited college or university in related field preferred.
    Sub-prime lending experience in automobile industry preferred.
    Experience interacting with customers/clients in the automotive dealership industry preferred.

    BENEFITS: Medical, dental, vision, life, short-term disability and long term disability insurance coverage available, paid time off (PTO) + 6 holidays, and 401K Investment Plan (50% company match: first 1%-5% individual contribution and 25% company match: second 6%-10% contribution).

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  • SNAAC 2017 Internships

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    SNAAC is now accepting applications for our 2017 Internships!  Are you looking to gain professional experience with a top Cincinnati work place in a network systems, systems integration, accounting, sales, marketing, human resources, or finance role?  Apply through this link with your application, resume and a cover letter describing your interests!
     
    We are seeking enthusiastic junior and senior level candidates who are available for full time (40 hours per week) during 2017. This is a paid opportunity, with compensation dependent on experience and education level. All internships are located in our Mason, Ohio office.
     
    If your application is a match for the skills and experience we are looking for, we will reach out to you. Thank you for your interest in joining a top workplace at SNAAC!

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  • SNAAC -Position Not Listed Above

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    Don't see the position you are interested in but want to work at SNAAC? SNAAC is always looking for top talent! Please apply through this link with your application, resume and a cover letter describing your interests! Your information will be reviewed against open positions and kept on file for up to a year.  You may be contacted if an opening occurs that matches your skill set! Thanks so much for your interest in joining a top workplace at SNAAC!

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  • Recovery Collections Representative

    SUMMARY: A Recovery Representative role is great for someone who possesses a willing determination to succeed, strong research skills, and the ability to communicate with our customers with dignity and respect while recovering charged-off funds.     

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    RECOVERY COLLECTIONS REPRESENTATIVE
     
    SUMMARY: A Recovery Representative role is great for someone who possesses a willing determination to succeed, strong research skills, and the ability to communicate with our customers with dignity and respect while recovering charged-off funds.     
               
     POSITION REQUIREMENTS:
    -1+ years of collections or sales experience is preferred
    -Experience with skip-tracing
    -Possesses an enthusiastic phone presence 
    -Computer experience including MS Office, Outlook, Database, etc. 
    -Data Entry skills – 25 wpm or better required 
    -Ability to work a flexible work schedule when needed
    -Must have a strong consistent work history
     
                  EDUCATION / EXPERIENCE REQUIREMENTS: 
    -High School Diploma Required
    -Excellent verbal and written communications skills
    -Knowledge of FDCPA a plus 
    -Demonstrated history of excellent negotiation skills
     
                SCHEDULE REQUIRED: 
    -M-F 8:00am-5:00pm or 9:00am-6:00pm with 2 late nights a week  
    - 1 Saturday per month
     
    PAY: 
    SNAAC offers various pay structures for each collections position available.
    Monthly bonuses can range from $250 to $1000!!! Our top performers can earn up to $55K to 60K! 
     
    BENEFITS:
              Medical Insurance (Anthem), Dental Insurance, Life, STD and LTD Insurance Coverage Available Paid Time Off (10 Days during your first year) + 6 Holidays.
              401(K) Investment Plan (50% Match- 1% - 5% contribution; 25% Match 6%- 10% contributions
     

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  • Cincinnati, OH - Dealer Development Representative (B2B Sales, Automotive Finance)

    SUMMARY:  A DDR living in or near Cincinnati, OH will be assigned to a market/markets nationwide to prospect, develop and service auto dealership accounts. A DDR must be a high energy, self-driven individual with a desire to earn LUCRATIVE commissions on top of their excellent base salary. Our highest performers achieve total compensation over 100K annually. This DDR will travel overnight approximately 8-9 business days per month (2 of 4 weeks per month) with all expenses covered.

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    Dealer Development Representative (B2B Sales, Automotive Finance)
     
    SUMMARY:  A DDR living in or near Cincinnati, OH will be assigned to a market/markets nationwide to prospect, develop and service auto dealership accounts. A DDR must be a high energy, self-driven individual with a desire to earn LUCRATIVE commissions on top of their excellent base salary. Our highest performers achieve total compensation over 100K annually. This DDR will travel overnight approximately 8-9 business days per month (2 of 4 weeks per month) with all expenses covered.
     
    When not traveling to dealerships, this position will require inside sales/contract review with our network of automobile dealers across the country. This coverage will require working one Saturday per month. 
     
    This position great for: 
    ·  Living in or near the Cincinnati, OH area
    ·  Someone desiring to manage their own schedule similar to pharmaceutical sales
    ·  Self-motivated with a drive and desire for results 
    ·  Someone with business to business (B2B) sales experience is a plus within the auto finance, insurance, banking and/or lending industry 
    ·  Someone with F&I experience and ancillary product sales is a plus     
    ·  Military experience and/or knowledge is helpful 
    JOB DUTIES:
    ·  Develops and maintains effective working relationships with dealers from an inside and outside sales prospective 
    ·  Uses sales skills over the phone and in person to convert approved auto finance deals into purchased contracts 
    ·  Reviews and investigates credit bureau and application information as it pertains to the customer 
    ·  Evaluates results of investigations, prepares conditional purchase offers, and communicates credit decisions to auto dealerships verbally and in writing 
    ·  Evaluates vehicle values using industry recognized value guides
    POSITION REQUIREMENTS:
    ·   Strong verbal and written communication skills 
    ·   Ability to travel outside the area as needed 
    ·   Ability to produce succinct and informative weekly market reports  
    ·   Ability to effectively use Contact Resource Management (CRM) software 
    ·   Self-motivated with a demonstrated high level of field based activity 
    ·    A demonstrated history of successful sales accomplishments while working independently with minimal supervision 
    EDUCATION / EXPERIENCE REQUIREMENTS:
    ·   Associate or bachelor degree preferred 
    ·   2 + years experience in outside sales/customer development 
    ·     Prior experience in one or more of the following industries is preferred: auto finance, insurance, banking or lending 
    BENEFITS: 
    This position will offer a base salary and monthly commission opportunity compensation package including benefits. The benefit package includes: Medical, Dental, Vision, Paid Time Off, Mileage Reimbursement, 401k Plan (50% match on a 1-5% contribution match & 25% match on 6-10% contribution), etc.

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  • Anchorage, AK - Dealer Development Representative

    SUMMARY: The Dealer Development Representative (DDR) is a market based position supporting the Anchorage, Alaska area. This critical role is set up similar to pharmaceutical or other independent sales positions that office from home and cover regional dealerships. Typical duties include prospecting, developing, and servicing auto dealerships covering both franchise and independent accounts. A successful DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. Our highest performers achieve total compensation over 100K annually.  Occasional travel to the SNAAC home office located in Cincinnati, OH or other locations for quarterly sales and training meetings (usually held M-F) is required. If you are interested in working at a Top Workplace, driven, have auto finance related experience or similar and strive to break records....this position is for you!

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    Dealer Development Representative - Anchorage, Alaska
     
    SUMMARY: The Dealer Development Representative (DDR) is a market based position supporting the Anchorage, Alaska area. This critical role is set up similar to pharmaceutical or other independent sales positions that office from home and cover regional dealerships. Typical duties include prospecting, developing, and servicing auto dealerships covering both franchise and independent accounts. A successful DDR must be a high energy, self-motivated individual with a desire to earn LUCRATIVE commissions along with a very competitive base salary. Our highest performers achieve total compensation over 100K annually.  Occasional travel to the SNAAC home office located in Cincinnati, OH or other locations for quarterly sales and training meetings (usually held M-F) is required. If you are interested in working at a Top Workplace, driven, have auto finance related experience or similar and strive to break records....this position is for you!
     
    This position great for: 

    Living in or near Anchorage, AK or similar to cover market areas.
    Someone with F&I Experience and Ancillary Product Sales. 
    B2B Experience a plus - banking, lending, insurance or other similar preferred.
    Someone desiring to manage their own schedule similar to pharmaceutical sales. 
    Self-Motivated with a drive and desire for results! 
    Military experience and / or knowledge helpful. 
    POSITION REQUIREMENTS:

    Strong interpersonal written and verbal communication skills 
    Ability to travel outside the area as needed 
    Ability to produce succinct and informative weekly market reports  
    Ability to effectively use Contact Resource Management software 
    Self-motivated with a demonstrated high level of field based activity 
    A demonstrated history of successful sales accomplishments while work independently with minimal supervision 

     
    EDUCATION / EXPERIENCE REQUIREMENTS: 

    Associate or Bachelor Degree preferred 
    2 + years experience in outside sales / customer development 
    Prior experience in one or more of the following industries is a plus: Auto Finance, Bank Branch Management, Business to Business Sales, Payroll Industry or Vehicle Service Contract Sales 
    BENEFITS: This position will offer an outstanding base salary and monthly bonus opportunity compensation package including benefits. The benefit package includes: Medical, Dental, Life Insurance, Paid Time Off, 401k Plan (50% match on a 1-5% contribution match & 25% match on 6-10% contribution), and mileage reimbursement.

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